Make Sure Our Product has a Good Health Certificate
The food we eat. The health and beauty products we sell. All require a safe and healthy proposition. On the one hand, this forms the basis of consumer confidence and, on the other hand, protects consumable that is protected to safety and is based on the recognition of its brand. Aspects that are vital to the success in this highly competitive sector, object of intense study.
Consumers are looking increasingly clear that food verification, health and beauty products meet all regulatory requirements. They are also in syntony with the word pollution, product recall or court proceedings. The services of healthbeautyfacts can help you achieve the recognition you desire.
Producers, manufacturers, distributors, catering companies and retailers. We work with organizations throughout the Food, Health and Beauty sector, improving safety and quality throughout the supply chain. Working in partnership, we inspect and audit all elements of its production and distribution.
Warranty and Returns
Buying in bealthbeautyfacts.com you have a 15 days trial on most of products.
If your product has arrived in poor condition, it is not the measures, color, position or finish that you ordered, we will take care of everything (collection, replacement …) without added cost for you, as long as the product has not been Used or unpacked. Contact our Customer Service department and they will explain the steps to follow.
This warranty covers any manufacturing defects that may arise over time. Logically, defects or defects due to improper use of the material or wear and tear caused by normal use of the material are not covered by this warranty.
The impairments in the functionality of the articles, due to the design limitations thereof, are also excluded from the coverage of this guarantee. Therefore, and to avoid possible unpleasant surprises, we recommend consulting our information pages and our catalogs or the specialized advice of our Customer Service department.
Returns & Exchanges
CUSTOMIZE YOUR WALL orders are prepared expressly for each client. Orders begin to be prepared every day at 09.00 in the morning. A final confirmation step is always included in each order in order to ensure that the order is correct in terms of units and measures and thus avoid subsequent product returns. We also send you a confirmation email, so that you can check your order.
14 day return right
The user has fourteen (14) calendar days to return a product with which he is not satisfied. This period starts from the delivery ordered. Within this period, you can return this product to us (the shipping costs will be paid by you) along with the purchase ticket or invoice.
The withdrawal does not require an indication of the reason.
We advise you to protect your item (s) as it will be responsible for any damages you may suffer during transportation. Therefore, we suggest you return the goods by registered mail or carrier and with insurance for the value of the product. This insurance will be very useful in case of damage or loss of the merchandise by the transport company. In any case, the eventual expenses of the return are borne by the consumer.
Please avoid any damage, deterioration or dirt on the merchandise. Please return the merchandise in its original packaging, complete with all its accessories. If you do not already have the original packaging, be sure to return the goods in an appropriate packaging, so that it is sufficiently protected from damage during transport, to avoid possible damages for damage to the goods resulting from improper packaging.